Frequently asked questions
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What do I need to use braintrust?

To use braintrust, you need an Apple device (iPhone or iPad), and a stable internet connection.

How do I get the braintrust app on my Apple device?

1. On your Apple device, navigate to the App Store
2. On the App Store, please search for ‘Braintrust: Memory Companion’
3. Click on ‘Get’ and install the app on your Apple device.
4. Once the install is complete, you should see the app on the home screen of your Apple device.

How much does braintrust cost?

Braintrust costs $9.99/month after a 14 day free trial (other select offers may apply). You will be charged only at the end of your free trial. You can cancel your free trial and subscription anytime in 'Settings' on the braintrust app.

How can I contact the braintrust team?

You can send us an email at support-braintrust@blankslatetech.coor call us at (551) 226-6186.

Is braintrust a medical device?

No, it is not. Our Services don't provide medical advice, screening, diagnosis, or treatment. We always recommend that you consult a healthcare provider if at any time you are concerned about your physical or mental health, and require medical advice, screening, diagnosis, or treatment.

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